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Creating a new account

Depending on your hosting package, you can create a certain number of email accounts (POP3/IMAP). In order to create a new email account, click on add new account. Specify the desired email address, define a secure password and confirm the action by clicking Create.

Your new account can now be reached using Webmail or an email client of your choice.
You can find manuals to set up your email account in several different clients within our help section.

When setting up an email account, mail.yourdomain.tld have to be set as both incoming and outgoing mail server. The user name for each account is identical with the email address. The password is user-defined. If you do not remember your password, you can change it at any time through the Email Manager of your Control Panel (see description below).

Note: It is important to define the settings (advanced settings) so that the email client authenticates when connecting to the outgoing mail server (SMTP).

Changing the password of an account

To change the password of an existing email account, position your cursor over the action-button and select Password. Now define a new password, repeat it to make sure your input was correct, and confirm your changes by clicking Update.

Change email account settings

Position your mouse cursor over the action-button next to the specific email account and click settings. The settings for each account are divided into the sections Forwarding, White- and Blacklist, Autoresponder and Aliases.

Forwarding
All settings concerning the handling of new messages are listed in this section:

• Enable Spamfilter for this account - Choose this option to activate or deactivate the spamfilter for this email account. If activated, additional options for messages that do not contain spam, might contain spam and definitely contain spam are given. Additionally, after activating the spamfilter, the section White- and Blacklist is available.
• Store mails at this email account - Messages will be stored in this account when this option is set.
• Forward to - Here you can define email addresses to which incoming emails should be forwarded to. To do so, click on the symbol to the right of the text field to choose internal or external addresses.

White- and Blacklist
Here you can modify lists for trusted (Whitelist) and blocked (Blacklist) contacts. Please make sure to specify only one address per line.
In order to block all senders from a specific domain, or add them to a whitelist, you can use the *-symbol as wildcard (e.g. *@example.com).
These lists are applied when processing incoming emails. Check the Forwarding-settings for further handling information.
Note: The server-side spamfilter is not influenced by these lists.

Autoresponder
If incoming messages should be automatically answered, you can activate this feature in this section. Set the Enable autoresponder option and specify a text of your choice to be automatically sent as response to all incoming emails.
Note: If you do not specify a text, the autoresponder will be automatically deactivated again!

Aliases
Here you can add, modify or delete aliases for your email account.

Deleting an existing account

Position your mouse cursor over the action-button of the specific address and click Delete. Now confirm your action by clicking Delete once more.
Note: All emails currently stored in the account will be deleted as well!